General Conditions of Sale

Premise

D & D di Angelo Borrelli (hereinafter, “D & D”) sells the products on its website (as defined below) exclusively to retail and end consumers. All Orders that clearly do not constitute a retail sale, and in general, any fraudulent order or deemed such in the exclusive opinion of D & D, will be considered void and as never received.

The Purchaser declares and guarantees that the purchase of products on the D & D Website is not carried out in the performance of his professional activity, and is intended for strictly personal use.

For the purposes of these General Conditions of Sale, the Purchaser and D & D are individually or jointly referred to respectively as the Party or the Parties.

These General Terms and Conditions of Sale (hereinafter referred to as the “General Terms and Conditions”) have the purpose, on the one hand, of informing every potential Purchaser of the conditions and modalities with which the seller (hereinafter “D & D” or “the Seller”) the sale and delivery of the products ordered and, on the other hand, to define the rights and obligations of the Parties in relation to the sale of the products by D & D to the user (previously and thereafter the «Purchaser»). The GCS apply, without limitation or condition, to all sales of products offered by D & D on its Internet Site (hereinafter the “Site” or the “Website”), accessible:
– via the Internet at www.duftndoft.it, as well as, in a version optimized for mobile devices at the same address e
– through the “Appstore” service in the form of a mobile application available on devices with an iOS operating system, including, in particular, iPhone, iPod touch and iPad.

These General Conditions of Sale must be carefully examined by the Purchaser before completing the procedure for the purchase of products and / or services through the Website. These General Conditions of Sale can be printed and stored by any person who has visited the Website. The sending by the Purchaser of a purchase order (“Order”) for a product and / or service offered for sale on the D & D Website entails the total and unconditional acceptance of these General Conditions of Sale, as well as the Conditions General Use of the Website.

D & D reserves the right to modify these General Conditions of Sale at any time. In any case, the General Conditions of Sale applicable to an Order are always those accepted by the Purchaser at the time the Order is sent.

These General Conditions of Sale form an integral part of the General Conditions of Use of the Duft & Doft Site, which can be viewed and downloaded at any time in the “Legal Information and Privacy” section of the Website.

Article 1 – Seller Information

Company name: D & D of Angelo Borrelli
Headquarter: Via Curzio Malaparte 12
Post code: 59021
City: Vaiano (PO)
Country: Italy
VAT number: IT02301520975
E-mail: support@duftndoft.it

Article 2 – Characteristics of the Products

The Purchaser may select one or more products and / or services from the various categories available on the D & D Website.

D & D may change at any time the range of products offered for sale on its Internet Site, especially for reasons related to its suppliers and / or information relating to them such as prices, description or availability of the products, without prior notice. D & D will not make any changes to the price, availability or description of any product subsequent to the acceptance by D & D of the Order sent by the Purchaser.

Before sending the Order, the Purchaser can view the D & D Website of all the information referred to in Article 49 of Legislative Decree 6 September 2005, n. 206 (“Consumer Code”) such as, merely by way of non-exhaustive example, the information relating to the Seller, at the price, including taxes and shipping costs, to the essential characteristics of the product / s of the services that he / she wishes to purchase and with all the other mandatory information required by Italian law.

The products comply with the legislation applicable in Italy in force at the time of the Order. D & D can not be held responsible for the non-compliance of the products with the legislation of the country in which the Purchaser wishes to be delivered. The Purchaser is obliged to check with the local authorities of the country where the products are delivered the methods for importing and / or using the products and services he intends to order. D & D can not guarantee that the information on the packaging of the products will be translated into all the languages ​​of the European Union. However, this information will be available at least in Italian, English and / or French.

Article 3 – Availability of Products

The offers presented by D & D are valid for as long as they are published on the Site and within the limits of available stocks. For products not immediately available in D & D warehouses, the offers published on the site will be valid subject to availability. The indications on the availability of the products will be provided to the Purchaser at the time of sending an e-mail confirming receipt of the Order (“Order Confirmation E-mail”). As this information comes directly from the suppliers, D & D can not exclude that occasional errors or variations occur. In any case, and in the event that, after the Order is sent, there is a total or partial unavailability of the product, the Purchaser will be informed immediately by e-mail of the unavailability of the product and of the total or partial cancellation of the Order.
In case of total cancellation of the Order:
– The cancellation of the Buyer’s Order will take place automatically, without any charge to the Buyer himself.
– The Customer Service of D & D will contact the Buyer to inform him of the cancellation and to propose to make a new Order excluding the product not available.
In case of partial cancellation of the Order:
– The Order of the Purchaser will be partially confirmed with the amount charged only for the products available as indicated in the Order Confirmation e-mail.
– The available products will be delivered to the Purchaser.

Article 4 – Product Prices

The prices of the products offered for sale on the D & D Website are indicated in Euros and are the prices in force at the time the Buyer sends the Order. D & D may change the sales prices of the products at any time and without notice. This change will be reported to the Purchaser before sending any Order.

The prices of the products offered for sale on the Website are applicable in the context of distance selling via the Internet and may differ from the retail sales prices applied in the D & D points of sale on the territory.

The prices of the products are inclusive of VAT applicable at the time of sending the Order. Any change to the applicable VAT rate will be automatically reflected on the price of products sold by D & D through the Site.

The prices of the products do not include shipping costs, which can not be calculated in advance will be determined and invoiced to the Buyer in addition to the price of the products. Shipping costs vary depending on the address indicated for the delivery of products as well as the shipping method selected by the Purchaser at the time the Order is sent and are displayed in the Order summary before the request for confirmation of the Order by part of the Buyer. Shipping costs are described below in these General Conditions of Sale and may be changed at any time by D & D but the changes will not be applied to Orders already sent and accepted by D & D. D & D invites the Purchaser to regularly consult the General Conditions of Sale.

The different shipping methods are shown below. The costs and times related to the different delivery methods can be consulted in the FAQ section.

Article 5 – Payment

5.1 Method of payment

Payment can be made online, at the time of the Order, by the Purchaser by credit card or Paypal.

All Orders are payable in Euro, taxes and mandatory contributions included. Any bank charges will be at the exclusive charge of the Purchaser (also in case of reimbursement).

In case of non-payment or late payment of the Order by the Purchaser D & D reserves the right to apply the default interest equal to the legal interest rate starting from the tenth working day following the date of the Order or from the notification of the rejection of bank payment.

D & D reserves the right, in any case, to suspend or cancel, at its discretion and at any time, the execution of an Order and / or the shipment of the ordered products in case of non-payment or partial payment of each amount charged the Purchaser, in case of delayed payment or in case of fraud or attempted fraud through the use of the D & D Website, also in relation to previous Orders.

5.2 Means of payment

The Purchaser guarantees to D & D that he has the necessary authorizations to use the payment method chosen for his Order at the time of placing the Order. The means of payment accepted by D & D are as follows:

• Credit cards

Credit cards accepted on the D & D website and at D & D Customer Service are the following: Visa, American Express and Master Card. These payment cards must be issued by a bank or financial institution located in the European Union. or in Munich.

• PayPal

If the Buyer has a PayPal account, he can choose this payment method. In this case, the Purchaser will be redirected to the PayPal site to proceed with the payment.

5.3 Security in payment transactions

In order to guarantee the security of payments made by credit card, the Purchaser must transmit to D & D the security code (CVV) indicated on the credit card used by the Purchaser.

D & D also reserves the right to request a photocopy of the Purchaser’s identity card for each payment made by credit card, as well as any other information relating to the identity of the Purchaser necessary for identification of the same in order to guarantee security and correctness of the transactions carried out through the D & D website.

As part of the fight against Internet fraud, the information concerning the Purchaser’s Order may be transmitted to third parties authorized by law or designated by D & D for the sole purpose of verifying the identity of the Purchaser, the validity of the Order, the payment method used and the place of delivery.

D & D uses a secure payment instrument called the “Paybox System”. Payment security is based on the Purchaser’s authentication and on the confidentiality of all data. To ensure this security, the Paybox System uses proven encryption techniques and complies with the various banking regulations applicable in Italy.

Article 6 – Delivery of products

6.1.General rules

The products ordered by the Purchaser under these GTC will be delivered to the address indicated by the Purchaser as the delivery address on the Order (“Delivery Address”).

Purchase invoices are sent via e-mail to the e-mail address indicated by the Purchaser upon registration on the D & D Website.

6.2. Delivery methods of products for Italy

All shipments are made via a fast courier. A person in charge of a company designated by D & D will deliver to the Purchaser or to the recipient of the Order and request them to sign a receipt. This receipt will constitute proof of delivery by D & D, and receipt by the Purchaser, or the recipient of the Order, of the products ordered.

Deliveries are made on working days (Monday to Friday). In case of absence, the Purchaser, or the recipient of the products ordered, will receive a notice of attempted delivery, with which they can contact the carrier at the address indicated on the notice in order to organize a new delivery. In the event that it is expressly indicated by the buyer, or the recipient of the products ordered, it will be possible to deliver the products to a third party.

In the event that it is not contacted, the carrier will make a further passage within two working days, depending on the case, following the first step. In the event that after two delivery attempts it has not been possible to deliver the package, the Purchaser or the recipient of the Order will receive a notice stating the address of the courier where the package will be kept ten working days. The Purchaser or the recipient of the Order can collect the parcel from the carrier. Upon expiry of this term, the package will be returned to D & D and the Purchaser will be reimbursed, in the manner chosen at the discretion of D & D, of the amount of his order minus the shipping costs.

It is not possible to raise any dispute related to the shipment in the event that the package has been delivered. To this end, the information system (flashage) of the carrier or the receipt signed by the recipient shall prevail.

6.3. Defects, non-compliance and damage to products

6.3.1 General provisions
In case of lack of conformity of a product pursuant to Article 129 of the Consumer Code, the legal guarantee set forth in articles 130 and 132 of the Consumer Code will apply. The Purchaser is entitled to the restoration, without charge, of the conformity of the goods by repair or replacement. In the event that such remedies fail, the Purchaser is entitled to an appropriate reduction of the price or termination of the contract. The Purchaser loses these rights if he does not report the lack of conformity to D & D within two months from the date on which he discovered the defect. D & D is responsible when the lack of conformity occurs within one year from the delivery of the product. The action aimed at enforcing the defects not maliciously concealed by D & D is prescribed, in any case, within fourteen months from the delivery of the product.

The Purchaser, or the recipient of the Order, is invited to check the status of the package and the products at the time of delivery.

In case of package anomalies (damaged or open package, trace of liquid, etc.) and / or ordered products (missing, defective or damaged products), the Purchaser or the recipient of the Order must return the products to D & D following the procedures described below in articles 6.4.2 and 6.3.2 of these General Conditions of Sale. Failure to comply with the correct procedure excludes any appeal against the carrier and / or D & D, including the right to reimbursement of the Order and / or the return of the ordered products.

The Purchaser, or the recipient of the Order, may, alternatively, call the D & D Customer Service to find out how to return the damaged or non-compliant and / or defective products or products. The procedure for returning damaged, non-compliant and / or defective products to be indicated by the D & D Customer Service must be followed by the Purchaser. Otherwise, the Purchaser can not claim any refund or replacement of the products in question.

6.3.3. Procedures that must necessarily be followed in the case of obvious damage to the package for the return of the same to D & D:

• In case of anomaly detected in the presence of a carrier manager:
Refuse the shipment and immediately formulate all the reservations concerning the anomaly in a clear and detailed manner. These reservations must be indicated by the Purchaser or by the recipient of the Order on the appropriate coupon slip.
Report the rejection to the D & D Customer Service at the same time

6.4 Procedure that must be followed in case of missing, damaged or defective product:

The Purchaser, or the recipient of the Order, must report the lack, the defect, the non-conformity or damage of the products ordered to the Customer Service D & D.

The D & D Customer Service may request information regarding the identity of the Purchaser or of the recipient of the Order and make any verification that may be useful. The Customer Service D & D will indicate to the Purchaser, or to the addressee, the procedure to be followed to return the damaged or defective product, or to obtain the missing products.

Once the products have been received, D & D will verify that these products are actually faulty, damaged or not corresponding to the description provided on the Website. If this verification is positive, in compliance with the provisions of article 130 and following of the Consumer Code, D & D will replace the defective product, damaged or non-compliant and will send it to the Purchaser as soon as possible and in any case within 30 (thirty ) working days from receipt of products. Shipping costs will be entirely borne by D & D. In the event that D & D is unable to replace the products within the aforementioned term, D & D will immediately inform the Purchaser of the e-mail address indicated at the time of registration and will reimburse the Purchaser for the cost of such products and shipping costs where the Purchaser provides proof of the cost incurred to return the products. The price will be refunded by D & D with the methods chosen at its discretion as soon as possible, and in any case within 30 (thirty) working days from the date on which it will receive the products.

In the event that, after reviewing the returned products, D & D reasonably believes that the products can not be considered defective, damaged or not in conformity with the description on the Website, the Purchaser will not be entitled to a refund and the products will be returned.

6.5. Shipping times and costs

The shipping times of products in Italy (by fast courier) are between 3 and 5 working days considered with reference to the Italian calendar. For shipments to the islands of Sicily and Sardinia, these times may be extended by 1-2 working days.
Delivery times start from the moment of sending the e-mail confirming the shipment of the products to the Purchaser.

In case of delay in delivery of more than 7 (seven) working days, not due to force majeure, the Purchaser will have the possibility, within a maximum period of sixty working days starting from the expiry of the delivery term indicated for each mode of delivery. shipment of products, cancel your order by sending a Registered Letter with Return Receipt to the address indicated in the “Contact Us” section of the D & D website.

In the event that such delay is solely attributable to D & D or the carrier, D & D will reimburse all sums paid by the Buyer and received by D & D for the Order in question, provided that the entire Order is returned by the Buyer at D & D. The refund will be made, in the form chosen by the Purchaser, as soon as possible and in any case within 14 (fourteen) days from the date on which the Purchaser has exercised his right to obtain the cancellation of his Order.

In the event that the Order is not returned in its entirety and completeness, or if the delay is not exclusively attributable to D & D or the carrier, the Purchaser can not claim a refund of the sums paid by him, nor a new shipment of the ordered products if it does not prove by any means that it is itself responsible for delayed delivery.

Article 7 – Withdrawal

7.1 Right and Terms for the Exercise of Withdrawal

Pursuant to Article 52 of the Italian Consumer Code and subject to the exclusions referred to in Article 59 of the same Code (see in particular the hypothesis of purchasing clearly personalized goods or the supply of sealed goods that are not suitable for returned for hygienic reasons or related to health protection and were opened after delivery), the Buyer may, within the term of 14 (fourteen) days from the acquisition of physical possession of the package containing the goods ordered or, in the case of purchase of multiple goods ordered by the Purchaser in a single order and delivered separately, from the acquisition of physical possession of the last good purchased, withdraw from the purchase contract without penalty and without any reason.

In compliance with the provisions of article 59, paragraph 1, letter c) of the Consumer Code, the right of withdrawal is excluded in case of Orders related to Custom Products. Therefore, in the case of Orders relating to these products the provisions of this article 7 of the GCS will not apply. In any case, the provisions set forth in article 6.4 of these General Terms and Conditions shall apply in case of conformity defects or damage to products.

7.1.2 How to exercise the right of withdrawal

The procedures for exercising the right of withdrawal are described in article 7.3 of these General Conditions of Sale.

7.1.3 Consequences of the exercise of the right of withdrawal

The Purchaser, exercising the right of withdrawal pursuant to this article, within the terms and in the manner described below for the return of the products, can obtain at his choice:

reimbursement of the amount paid for the returned products, including delivery costs (with the exception of additional costs resulting from the Purchaser’s choice of a delivery method other than the less expensive standard shipping method offered by D & D) by crediting the relative sum on the credit card (without prejudice in any case the possibility for the Purchaser to opt for a different credit card on which to credit the reimbursement)

the refund will be made as soon as possible and in any case within 14 (fourteen) days from the date on which the Purchaser has exercised his right of withdrawal without prejudice to the right of D & D to withhold the reimbursement until the goods have been returned or until the Purchaser has demonstrated that he has sent back the goods object of the Order (depending on which situation occurs first).

7.1.4 Expenses

Pursuant to Article 57 paragraph 1 of the Italian Consumer Code, the return costs will be the exclusive responsibility of the Purchaser.

7.2 Right and terms for the exercise of the contractual withdrawal

Wishing to guarantee the satisfaction of its Purchasers and recipients of Orders, D & D recognizes to the Purchaser and / or the recipient of the Order the possibility to withdraw from the purchase contract, without reason and without payment of penalties, even beyond the legal term indicated in precedence and under the conditions set out below.

The right to withdraw as per this article 7.2 is not granted to Purchasers in the cases described in Article 59 of the Consumer Code and in particular in the case of purchase of clearly personalized goods and in the case of supply of sealed goods that do not lend themselves to be returned for hygienic reasons or related to health protection and have been opened after delivery.

7.2.1 Term of exercise of the right of contract withdrawal

The term within which the Purchaser and / or the recipient of the Order may exercise the right of contract withdrawal is 2 (two) months from the date of receipt of the Order.

How to exercise the right of contract withdrawal.

7.2.2 Methods of exercising the right of contract withdrawal

The terms of contract withdrawal are described in article 7.3 of these General Conditions of Sale.

7.2.3 Expenses

The return costs will be entirely borne by the Purchaser and / or the recipient of the Order, except in the case in which the withdrawal results in the delivery of defective, non-compliant, damaged or missing products, in which case D & D will reimburse the Purchaser and / or recipient of the Order the shipping costs.

7.3 Methods of exercising the right of withdrawal

In the case of the right of withdrawal exercised pursuant to Article 7.1 + 2, the Purchaser may return the ordered products by sending them by post to the address indicated in Article 7.3.3 of these General Conditions of Sale.

7.3.1 General provisions applicable to any method of return

The products must be returned to D & D in their substantial integrity, with their original packaging, accessories, instructions for use and anything else provided with them.

To exercise the right of withdrawal pursuant to Articles 7.1 and 7.2 the Purchaser and / or the recipient of the Order must complete the appropriate Return Form, which can be downloaded from the D & D Website in the Help Section and must be duly signed, taking care to report the order number (if this field was not already pre-filled on the Return Form); as an alternative and limited to withdrawal pursuant to article 7.1, the Purchaser may communicate the withdrawal to D & D through an explicit declaration (eg a letter sent by post, fax or e-mail sent to the address indicated in Article 1). To comply with the withdrawal deadline, it is sufficient that the Purchaser sends the Return Form or the explicit communication before the expiration of the applicable withdrawal period. Use of the Return Form facilitates the management of the return process by D & D. The Purchaser or the recipient of the Order, if different from the Purchaser, is therefore invited to use the Return Form. In the event of withdrawal, the return of the products must be made without undue delay and in any case no later than 14 (fourteen) days from the date on which the Purchaser has communicated his decision to withdraw from the contract.

7.3.3 Return by post

Without prejudice to article 7.3.1 of these General Conditions of Sale, the Purchaser or the recipient of the Order who wishes to exercise his right of withdrawal, legal or contractual, returning a product by post, must follow the following instructions:

– use the original packaging to return the products in question.
– send the package or registered letter with acknowledgment of receipt to the following address:

D & D
To the attention of the E-Store Returns Service
Via Curzio Malaparte 12
59021 VAIANO
ITALY

D & D only accepts correctly addressed parcels or registered mail.

Any risk related to the return of the products will be exclusively borne by the Purchaser and / or recipient of the Order itself, except in the event that the Buyer / recipient of the Order does not prove to have made the deposit of the products to be returned to a carrier .

Article 8 – Out-of-court dispute resolution
The Purchaser has the right to promote the out-of-court resolution of disputes concerning the consumer relationship to the bodies established by the Chambers of Commerce, Industry and Agriculture pursuant to the Law of 29 December 1993, n. 580, as well as resorting to the procedures of mediation pursuant to Legislative Decree 28/2010 and subsequent amendments, under the conditions established by the body chosen by the Purchaser that will administer this procedure. The possibility of using the voluntary and joint negotiation procedures provided for by art. 2, paragraph 2, of the aforementioned legislative decree, as well as the complaint procedures provided for by the service charters.

Article 9 – Duration

These GCS, as amended from time to time, will apply for as long as the products will be offered for sale on the D & D website (www.duftndoft.it) and until the expiration of the terms of the guarantees. In any case, article 14 «Responsibility» will survive the termination of these GCS.

Section B – General Provisions

Article 10 – Formation of the Contract and Order Submission

Each Order sent by the Purchaser implies acceptance of the Legal Information and Privacy, and constitutes an offer to purchase the D & D products.

Orders are subject to the acceptance of D & D which reserves, at its sole discretion, to refuse the Order, including in cases where:

(i) orders can not be executed due to an error in the information provided by the Purchaser at the time of placing the Order (for example: a payment card number, expiry date or the security code number of the card used for incorrect payment); incorrect billing address (for example, if the billing address indicated does not match the information held by the bank or company that issued the payment card); insufficient or incorrect shipping address (eg incorrect address, city, country or cap); or in the event that misleading information is provided by the Purchaser;

(ii) an error occurred on the Website relating to the products ordered, for example an error related to the price or description of the products as shown on the Website;

(iii) the ordered products are no longer available on the Website.

D & D also reserves the right to suspend or cancel the fulfillment of an Order and / or delivery, regardless of the nature and progress of the evasion, in case of non-payment or partial payment of any sum due by the Purchaser, in case of problems with the payment, or in case of fraud or attempted fraud concerning the use of the D & D Website, also with reference to previous Orders.

In case of refusal of the Order D & D will inform the Buyer, within 30 working days from the forwarding of the Order, the impossibility to accept the Order. The Purchaser will be able to check the details of his order and correct any errors before confirming / sending the Order.

Once the Purchaser confirms the Order by clicking on “Confirm the Payment”, the Purchaser declares to have consciously accepted the content and conditions of the Order in question and, in particular, these General Conditions of Sale, prices , the volumes, characteristics, quantities and delivery times of the products offered for sale and ordered by the Purchaser.

The sale will be final only upon acceptance of the Order by D & D, by sending an e-mail confirming receipt of the Order to the Purchaser, the e-mail confirming the Order. A second e-mail will be sent to the Purchaser at the time of sending his Order.

D & D will be entitled to collect the full price of the Order:
– for payments made by credit card: from the moment of sending the Order Confirmation e-mail;
– for payments made with other payment methods described in article 5.2: from the moment of sending the e-mail informing the Purchaser of the shipment of the ordered products.

D & D advises the Purchaser to keep e-mails received from D & D on paper or electronic media. The Purchaser is informed that the aforementioned e-mails will be sent to the e-mail address entered by the Buyer at the time the Account was created and / or subsequently registered. D & D will not be held liable for the insertion of an invalid e-mail address and / or failure to receive the Order Confirmation e-mail for reasons not directly attributable to D & D. In this case the sale will be considered as final. The Purchaser may, however, exercise the right of withdrawal under the conditions set out in Article 7 of these General Conditions of Sale.

10.2. Limitation of liability

D & D will not be in any way responsible for any violation of these General Terms of Sale, even if foreseeable, attributable to the fact of a third party, to the Buyer’s fault, when an event of force majeure occurs or any other event that is not reasonably under the exclusive control of D & D.

The information and contents available on the Website are provided “AS IS” (in the state in which they are) and D & D does not guarantee any kind, either expressed or implied, in relation to integrity, accuracy, timeliness, non-infringement third party rights, availability, reliability or completeness of information and content, including but not limited to information on products, accessories or services appearing on the D & D Website and / or their suitability for a specific use. D & D will not be in any way responsible for the improper use of the products and / or services by the Purchaser and / or recipient of the Order, and in particular in case of non-compliance with the instructions for use of the products. D & D will not be in any way responsible for any damage caused to the Purchaser or to third parties, deriving from such non-compliant use.

D & D DISCLAIMS ALL LIABILITY FOR DIRECT AND INDIRECT DAMAGES, WHETHER EXEMPTABLE OR NOT, CONSEQUENTIAL AND / OR CONNECTED TO THE USE OF THE INTERNET SITE BY THE PURCHASER. IN THE PERIOD IN WHICH D & D IS LIABLE IN CHARGE WITH RESPECT TO A PRELIMINARY DUTY BY THE BUYER AND ONLY ANY APPLICABLE TO THE TRANSMISSION OF AN ORDER, THIS LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE ORDER PAID BY THE BUYER TO D & D.

Any complaint submitted by users of the Site, including all Buyers, towards D & D must be submitted within six (6) months of the occurrence of the event that is the subject of the complaint.

Article 11 – Reservation of Property

The ownership of the products ordered will remain with D & D until such time as the entire price of the Order, including shipping costs, taxes and other compulsory contributions (where applicable) are fully paid by the Purchaser.

Article 12 – Intellectual Property

The D & D brand, all the figurative and non-figurative brands on the Website, images, illustrations and logos and any content on the Site (including, without limitation, the General Conditions of Use and these General Conditions of Sale) are of exclusive ownership of D & D and / or their respective intellectual property rights holders.

Reproduction in whole or in part, modification or use of such trademarks, illustrations, images and logos, or any other content of the Site, for any reason and by any means, without the express written permission of D & D and / or the respective owners of the intellectual property rights on the same is strictly prohibited.

Article 13 – Signature and proof

D & D works to protect the personal information of its customers by providing a high level of security, but also the Purchaser has a role in the protection of their personal data. In particular, the Purchaser must maintain the security of its online transactions, for example by refraining from communicating to others its own username (Buyer’s e-mail address) and / or its password and modifying said password regularly.

Use of the Buyer’s registration / access user name and / or password constitutes proof of the Purchaser’s identity for the purpose of exercising the D & D right, upon confirmation of the Order by D & D, of demand the corresponding amounts. The D & D computer records will be evidence of communications, orders and payments between the Parties.

D & D and / or its commercial partners will not be in any way responsible for the improper use and / or disclosure to third parties of the Buyer’s registration / access information.

The provision of the credit card number and the final validation of the Order constitute proof of acceptance of the Order and make the sums indicated for the purchase of the products indicated in the Order payable. The IT records, stored in the D & D IT systems and the D & D partners, will be considered proof of communications, orders and payments made between the Parties.

Article 14 – Responsibility

14.1 Ability to contract

The Purchaser declares to have full capacity to act and stipulate a contract for the purchase of products and / or services on the Website based on these General Conditions of Sale. D & D can not under any circumstances be required to verify the ability to act of visitors and Buyers of the D & D Website. In the event that a person who does not have the necessary capacity to act (for example a minor) makes an Order on the D & D Website, without prejudice to the responsibility of their parents or legal guardians for that Order and the related payment, D & D may refuse to accept the Order.

14.2 Limitation of liability

D & D will not be in any way responsible for any violation of these General Terms of Sale, even if foreseeable, attributable to the fact of a third party, to the Buyer’s fault, when an event of force majeure occurs or any other event that is not reasonably under the exclusive control of D & D.

The information and contents available on the Website are provided “AS IS” (in the state in which they are) and D & D does not guarantee any kind, either expressed or implied, in relation to integrity, accuracy, timeliness, non-infringement third party rights, availability, reliability or completeness of information and content, including but not limited to information on products, accessories or services appearing on the D & D Website and / or their suitability for a specific use.

D & D DISCLAIMS ALL LIABILITY FOR DIRECT AND INDIRECT DAMAGES, WHETHER EXEMPTABLE OR NOT, CONSEQUENTIAL AND / OR CONNECTED TO THE USE OF THE INTERNET SITE BY THE PURCHASER. IN THE PERIOD IN WHICH D & D IS LIABLE IN CHARGE WITH RESPECT TO A PRELIMINARY DUTY BY THE BUYER AND ONLY ANY APPLICABLE TO THE TRANSMISSION OF AN ORDER, THIS LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE ORDER PAID BY THE BUYER TO D & D.

Nothing in these General Conditions of Sale excludes or limits the responsibility of D & D towards the Purchaser and / or recipient of the Order for fraud, death or personal injury caused by the negligence of D & D, violation of the applicable provisions of the Italian Consumer Code or by any other liability that can not be excluded or limited by law. Any complaint submitted by users of the Site, including all Buyers, towards D & D must be submitted within six (6) months of the occurrence of the event that is the subject of the complaint.

Article 15 – Personal Data

D & D collects and processes the personal data of the Purchaser and, where appropriate, those of the recipient of the Order in order to provide its products and services in accordance with these General Conditions of Sale. For information concerning the processing of personal data of the Purchaser and possibly of the recipient of the Order by D & D or other partner companies, please consult the Privacy Policy of the Site, available at the following address: Legal information and privacy.

Article 16 – Changes

D & D reserves the right to modify and update the General Conditions of Sale without notice. To be informed of these changes, D & D advises the Purchaser, and in general of any user, to read these General Terms and Conditions and the “Legal Information and Privacy” on a regular basis. The purchase of products on the Website will be subject to the GCS in force at the time the Order is sent. The changes will not be applied to Orders already sent and accepted by D & D.

Article 17 – General Terms

17.1 Partial invalidity

If one or more provisions of these GCS is declared invalid or ineffective due to a legislative change or following a ruling by a competent judicial authority. The other provisions of these GCS will remain fully valid and effective.

17.2 Renunciation

The fact that one of the Parties does not assert against the other a violation of any of the obligations contained in these GCS shall not be understood as a waiver of the fulfillment of the obligation in question for the future.

17.3 Applicable law and competent jurisdiction

These GCS and all sales of products on the Website are governed by Italian law, regardless of the place of delivery of the Order. ANY DISPUTE RELATING TO THE EXISTENCE, INTERPRETATION, PERFORMANCE OR TERMINATION OF THE PRESENT CGV AND / OR OF THE CONTRACT CONCLUDED BETWEEN THE PURCHASER AND D & D, WILL BE UNDERSIRED, WITHOUT TRANSACTION, TO THE EXCLUSIVE COMPETENCE OF THE ITALIAN COURT OF COMPETENT COURTES ON THE PLACE OF RESIDENCE OR DOMICILIO DELL’APQUIRENTE, IF LOCATED IN THE ITALIAN TERRITORY.

Model withdrawal form – pursuant to Article 49, paragraph 1, lett. h) –

(fill in and return this form only if you wish to cancel the contract)

Consignee: D & D Snc, for the attention of the E-Store Returns Service Via Curzio Malaparte, 12 – 59021 VAIANO (ITALY)

With the present I / we notify the withdrawal from my / our contract of sale of the following goods / services:

– Ordered / received on
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s)
– Date:

Version of March 14/03/2018